If you believe there is damage to the products you've ordered, the incorrect items have been delivered, or your order hasn't arrived within the specified timeframe, please contact our customer care team immediately.

All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes. If you are unable to take delivery of your items in person - or if you have not received them within a reasonable period - please contact us on our Customer Care Number.

Camsik Store maintains high QC standards with all its New or Open Box Products and Refurbished Laptops. It is our utmost priority that you receive Excellent Grade Products only. We offer 12 Months to 2 Year FREE Service Warranty. An order can be cancelled if the cancellation request is placed within 8 hours of placing the order. Please note that refund for cancelled/returned orders may take 5 to 6 days to be processed.

In case you do not receive your order within the stipulated time, please contact us on email. We shall respond to you within one business day and issue a refund/ fresh order.

Camsik Store now offers the option of cancellation of an order within 8 hours of placing the order OR before order dispatch, whichever is earlier. An order cannot be cancelled post dispatch of the products. We charge a 2% cancellation processing fee for all orders cancelled after 8 hours of placing it if the Payment is already done. In case a particular item runs out of stock after placing the order, Camsik Store offers you the option of complete refund or replacement with a similar product of equal or higher value In the rare case that your order is cancelled from our side (QC not cleared, inventory unavailable etc.), you will receive a cancellation email on your registered email ID and your amount shall be refunded in full against your original method of payment Please note that refund for cancelled/returned orders may take 5 to 6 days to be processed.